Internode Blog

Factors affecting speeds on the NBN™

Wednesday, August 16th, 2017 by

In order to help Australians make informed choices when it comes to the NBN™, Internode is amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to move away from unclear language such as “up to” when describing NBN™ speeds.

We now clearly state the speed ranges customers should experience on each NBN™ speed tier as follows:

  • Bronze: Between 8 – 12Mbps download, 1Mbps upload.
  • Silver: Between 8 – 25Mbps download, 1 – 5Mbps upload.
  • Gold: Between 25 – 50Mbps download, 1 – 20Mbps upload.
  • Platinum: Between 25 – 100Mbps downloads, 1 – 40Mbps upload.

These ranges are based on information supplied by our wholesaler, NBNCo. While Internode has always endeavoured to provide the best experience to our customers this can be challenging as NBNCo itself does not guarantee minimum speeds at a wholesale level.

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Q & A on the Internode iiNet transaction announcement

Monday, December 26th, 2011 by

This blog post is a collection of answers (an FAQ) that I’ve written on whirlpool in response to questions asked about it there.

I’m placing some of those answers here because they can easily be lost in the succession of pages there, and some of them seem to be asked repeatedly.

Hence putting them here is an exercise in trying to make them easier to find – and reducing that repetition somewhat!

I’ll add to this post as necessary if future questions of importance turn up that make sense to add into this blog post.

Regards,

Simon Hackett (more…)

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Open Letter From Simon Hackett

Friday, December 23rd, 2011 by


An open letter to customers and friends of Internode & Agile

Business As Usual – Only Better

As the founder and managing director of Internode Pty and Agile Pty Ltd, I am writing with some important news about our company group.

Under a just-concluded agreement, ASX-listed iiNet will purchase all of the shares in Internode Pty Ltd and its sister company Agile Pty Ltd, effectively making the Internode Group a subsidiary of iiNet. The transaction will be completed by the end of February 2012.

This is obviously a huge development in the life and times of Internode and Agile!

After a decade that has seen the Australian broadband market grow from birth in 2000 to maturity in 2010, we are at the top of our game, and at the top of a mountain, right now.

So this is exactly the right time to find a new mountain to climb, as part of a new alliance. (more…)

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