Internode Blog

NBN Speeds Explained

Thursday, December 14th, 2017 by

In order to help Australians make informed choices when it comes to the NBN™, Internode is amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to advertise typical evening speeds for NBN™.

These speeds measure the typical download speeds nationwide between 7PM to 11PM (local time). This is when the network is busiest and performance issues such as congestion are the most likely to occur, so measuring speeds during this period provides more realistic information about the speeds you can expect to experience on the NBN™.

As of 10 January 2018, Internode advertises the following speeds for NBN™ FTTP, FTTB, FTTN, HFC & Wireless services:

  • Bronze (nbn12): Typical evening speed 11.1Mbps download
  • Silver (nbn25): Typical evening speed 23Mbps download
  • Gold (nbn50): Typical evening speed 42.8Mbps download
  • Platinum (nbn100): Typical evening speed 65.9Mbps download

These typical speeds are measured periodically and will be updated on our website if they change. For the most current information about the speeds available on our plans, please visit our website.

Other factors affecting the speeds you may experience

Unique factors affecting NBN™ FTTN/FTTB services

As explained in our NBN™ FAQ, NBN™ FTTN/FTTB services use copper cabling to connect the customer’s premises to a Node or Main Distribution Frame. You can check the NBN™ technology available at your address on our website.

The length and quality of this copper cabling has a significant effect on the customer’s connection speed, particularly in areas where NBNCo has installed fewer Nodes than originally planned, resulting in increased cable length.

Additionally, NBN™ FTTN/FTTB networks will typically run slower during the 18 month transitional period (known as the coexistence period) after NBN™ first goes live. This is required in order for NBN™ FTTN/FTTB to coexist with legacy non-NBN™ services. After 18 months, legacy copper services are typically disconnected and NBN™ FTTN/FTTB performance improves.

As per the ACCC’s guidelines, NBN™ FTTB and FTTN customers will receive an email within the first month of connecting with us, advising what the maximum attainable speed on their connection is. This will help you choose an NBN™ that suits the capability of your connection.

More improvements to come

Internode has always been passionate about providing quality internet services, so we’re committed to providing the Australian public with the information they need in order to make informed decisions when choosing an NBN™ plan.

We’re currently investigating ways to provide even more detailed speed information to customers when they make an enquiry about the speeds they can expect at a specific address.

For more information about ACCC’s guidelines, visit accc.gov.au.

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