Internode Blog

New features out for NBN HFC & FTTC

Monday, November 19th, 2018 by

We’ve got some great news for small business owners, internet enthusiasts and anyone wanting to run a website or server on their Internode broadband connection: Option Packs have arrived for Internode NBN™ FTTC and HFC!

Our Power and Business Option Packs can be added to any Internode NBN™ plan to unlock a range of extra features. These features are typically useful for advanced users and business customers who want to make the most out of their internet service. Read on to find out more!

Which Internode Option Pack is right for you?

With two different Option Packs to choose from, you may be wondering which one will best suit your needs. Let’s start by taking a look at the inclusions of each pack that’s available as an add-on to your Internode NBN™ service:

Power Pack – $10/month

Designed for power users and internet enthusiasts

  • A Static IPv4 address
  • Faster shaping speeds if you use all your monthly data (512kbps instead of 256kbps)
  • A subdomain available on request


Business Pack – $30/month

Perfect for business customers

  • A Static IPv4 address
  • An extra /29 IPv4 subnet available on request
  • Faster shaping speeds if you use all your monthly data (512kbps instead of 256kbps)
  • Priority Business Support from our award-winning local support team
  • Performance and availability targets backed by our Service Level Agreement
  • A subdomain available on request

As you can see, the key differences between the two Option Packs is that the Business Pack adds Priority Business Support, optional extra IP address, and a Service Level Agreement (SLA). These features are strongly recommended for businesses who rely on their internet services. However, it’s worth noting that you don’t have to own a business to take advantage of these options. All Internode NBN™ customers are able to add a Business Pack if they wish to.

For enthusiasts or technical customers who aren’t running a business but do need a Static IP (for purposes such as running a website or remote access) the Power Pack is a perfect middle ground.

Still can’t decide? Why not give one a try – our Option Packs are available as an add-on to your broadband plan on a month by month basis, so you can always change your mind if you need to. Power Packs and Business Packs can be added to or removed from your account at any time thanks to our Online Plan Changer – you won’t even need to pick up the phone. Any changes to your Option Pack selections will take effect on the next rollover of your broadband billing month.


Where can I find more information?

If you have any more questions about our Option Packs, they may already be answered in our Option Pack FAQ. If you still need to clear anything up, just give our friendly team a call on 13 66 33 and we’ll be happy to help.


Even more features with Internode NBN™

Option Packs aren’t the only change introduced for NBN™ FTTC and HFC. IPv6 is also now available at no extra cost. Provided that your modem supports IPv6, you can now take advantage of this next-generation Internet Protocol.

If you’re curious to know more about the advantages of IPv6 over IPv4, we recommend you give this article on Network Computing a read: Six Benefits of IPv6.


Ready to upgrade to Internode NBN™?

It’s easy as 1-2-3:

  • Check your address on our website.
  • Sign up online (option packs can be added when you choose your plan) or call us on 13 66 33 to order your preferred plan.
  • We’ll take care of the rest and get you connected to the NBN™ with your choice of Internode Option Packs.

Already have an Internode ADSL service with an Option Pack? In most cases, you can bring it with you when you upgrade to Internode NBN™, including your existing static IPv4 addresses! Just be sure to choose that you’re an existing customer when you sign up to an NBN™ plan online, or let our sales team know when you call.

If NBN™ isn’t quite ready at your address yet, never fear! Internode NBN™ pre-order is here to save you the hassle of keeping an eye on the rollout. Just pick out your plan and pre-order today, then we’ll get the ball rolling on your NBN™ upgrade as soon as it’s available. It’s all part of the amazing customer service that helps make Internode Australia’s favourite ISP.