Internode Blog

We’ve grown up to be Australia’s Best Broadband Provider!

Wednesday, July 31st, 2019 by

Internode is powered by a team of friendly, passionate people who live and breathe the latest tech and we think it’s time to celebrate that and everything else that makes us Australia’s best broadband provider.

We’ve had a great year so far and we’re not slowing down any time soon, so here’s a snapshot of what we’ve been up to and some of the reasons Internode stands out so well amongst Australian ISPs with our great range of NBN™ plans.

We’re powered by bright minds

Our latest ad campaign is all about how we’ve grown up to be Australia’s best broadband provider – literally! There’s a healthy dose of nostalgia for the dialup days and all the weird and wonderful ways that kids can get into technology. After all, Internode is powered by geeks! A lot of us would be thrilled to have our own dragon cat or robotic lunch box.

You can watch it for yourself right here:

The team had a great time with this ad, from coming up with concepts all the way to official release. Filming day was especially fun for everyone involved with a lot of hustle and bustle behind the scenes.

Here’s what the camera rig on the day looked like, just in case you were curious! It reminds us of a Mars Rover:


Customer service is our passion

At Internode, it’s not just about the technology. Sure, that’s a significant factor, but it can’t be everything in a business. A core focus has to be on people, too – both staff and customers alike. We make sure that our team not only has the knowledge for the job, but that they also know how to speak to all kinds of customers on their level.

Don’t just take our word for it, though! The Internode team have already had a fantastic year so far in 2019, with multiple awards and recognitions from independent researchers:

  • Internode has been named ISP of the Month for five months running in the Roy Morgan Customer Satisfaction Awards!
  • A major, independent survey found that Internode is the best ISP for customer satisfaction across all connection types, with a significantly higher score than all other ISPs.

The verdict? Our customer service is top-notch and we have some of the most satisfied broadband customers in Australia! To see other awards we’ve received in previous years, head on over to our Awards page.


And of course, NodePonies!

Who knew that our humble horse plushies could get so popular? NodePonies have been a coveted treasure of Internode fans for over a decade. Today, the few ponies that remain unclaimed are kept safe in a stable in a top secret location but they show their faces throughout the year to enjoy the festivities – check out the images below to see them horsing around.

Legend has it that the NodePonies have grown wise with age and will only agree to join those who prove themselves worthy of providing a loving home. If you’re looking to add a NodePony to your collection, keep an eye on our Facebook page, Instagram, or Twitter feed for your chance to win a NodePony of your own in one of our competitions!

Keep an eye out for our new campaign coming to a TV screen or billboard near you.