Internode Blog

Tools to check your Internode NBN status

Friday, March 13th, 2020 by

Are you looking to learn more about the National Broadband Network? Whether you’re still waiting to get on the NBN™ or you’re already connected and you need to check on your service, there’s lots of tools to help you find out more about your NBN™ status.

Fortunately, we’re here to help! Let’s take a look at some handy online tools that will tell you:

– Your NBN™ availability and when the NBN™ rollout is coming to you;

– Which NBN™ plans are available at your address;

– How to run an NBN™ speed test; and

– How to do an NBN™ check for outages and planned maintenance in your area.

 

Getting started with the NBN

Is the NBN™ still a mystery to you? You can clear up some of the confusion by checking your address on the NBN™ Rollout map. This is NBN Co’s official guide to the NBN™ rollout and it will tell you whether or not your address is ready to connect to the NBN™, where further rollouts are planned, and which NBN™ technology will be used.

In the example below, you can see an address that’s ready to connect to NBN™ Fibre to the Node (FTTN).

You can find out more about the different types of NBN™ technologies (FTTB/N, FTTC, FTTP, HFC & Wireless) on our website.

 

Find NBN™ plans in your area

If your address is ready to connect to the NBN™, it’s time to pick your plan so you can upgrade from the legacy broadband network. To browse our range of Internode NBN™ plans, all you need to do is head to our website and punch in your address. Our online service qualification tool will confirm that NBN™ is available in your area, and point you to available plans for the type of NBN™ at your address. With a wide range of speed and value options available, we’ve got the perfect plan for every type of household.

Pro tip: Be sure to select the “NBN” tab before you search!

 

Check up on your NBN™ speed

Once you’re connected to the NBN™, you’ll definitely want to take your broadband for a speed test. Not only will this help you understand what your new broadband service is capable of, but it will also help you optimise your home network and identify potential service issues. To check your speed, simply head to SpeedTest.net’s online speed checker to run a quick test.

Pro tip: If you do find a problem with your NBN™ speed, please contact us to troubleshoot.

 

NBN™ Network Status checker

If you find your connection isn’t working as expected, it could be the result of an unplanned outage or planned maintenance on the wider network. If you ever have an unexpected issue on your NBN™ service, the first thing you should do is head on over to the NBN™ Network Status page and check your address. This information comes directly from NBN Co, giving you the most up-to-date info about network outages and planned maintenance scheduled within the next ten days.

 

Looking to switch to Internode NBN™?

Looking to get NBN™ with an award-winning provider? Internode’s affordable NBN™ plans and friendly customer service team will give you a better experience on the NBN™. And when you switch your NBN™ to Internode, you won’t have any downtime! We can also help those who need to upgrade to the NBN™ for the first time with our handy NBN™ pre-orders.

Give our Sales team a call on 13 66 33 or sign up online and we’ll take care of you.