Internode Blog

You don’t have to call us when you can do it online

Wednesday, March 22nd, 2017 by

We know that waiting on the phone can be frustrating, especially when it’s for something quick like updating your account details or making a payment. But did you know you can do many of these things online? (more…)

Plan and pricing changes for some existing customers

Thursday, July 28th, 2011 by

A set of new plans were released by Internode in July 2011.

The changes that were made and the drivers for those changes were explained at the time, here: http://blog.internode.on.net/2011/07/12/internode-plan-changes-july-2011/

In that post, the following statement was also made:

Please note that Internode is currently considering whether some pricing/plan changes may be necessary for a subset of existing customers who are also outside of their initial contract terms.

That consideration process has occurred, and while the majority of our customers are not impacted, unfortunately some of our customers will be (to varying extents, depending on their current plan and their geographic location).

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NBN Retail Pricing Pressure Points

Thursday, July 21st, 2011 by

The National Broadband Network (NBN) is the subject of promises from the government that consumers will pay comparable prices to current day ADSL2+ and phone service bundles in order to access entry level NBN based services, and that NBN based retail pricing will be nationally uniform.

Unfortunately, a number of pressure points in the wholesale pricing model exist which will make these promises (from the government) untenable in practice, unless serious issues with the underlying pricing model are addressed by NBNCo and the ACCC.

This post elaborates on some of the relevant issues that serve to place upward pressure on NBN based retail pricing in general and even more pressure upon retail pricing in regional areas in particular.

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