Imagine you’re trying to learn about cats using a computer. You do a keyword search, only… nothing comes up. Perhaps you’re not using the right keywords? Are you sure the information is even on this computer? Finally, someone gives you a floppy disk, but it turns out your computer can’t read it, so you go to a different computer. Now you have a new problem: you have no idea how to use the software. You give up on all this computer stuff and ask someone to teach you about cats over a cup of coffee.

Welcome to sharing information in 1989. Thankfully it’s not that hard these days, thanks to Tim Berners-Lee and the invention of the World Wide Web, an application that is crucial to viewing content shared over the internet.

Let’s take a look at just how much the WWW changed the internet that we use today. (more…)

We’re excited to announce that Internode has been named the 2016 Home Broadband Service Provider of the Year by Roy Morgan Research! The Roy Morgan Customer Satisfaction Awards are based on the results of monthly surveys among 50,000 customers nationally about their attitudes to service providers and product purchases.

Internode is committed to providing technology to improve the Australian lifestyle. We ensure that we provide a quality service by ensuring that our staff are just like our customers: Internet-savvy, passionate people who live and breathe the latest products and gadgets.

Internode finished with a total of 11 monthly wins for customer satisfaction throughout the year and we are especially proud of this award as it was decided based on feedback from our customers. This marks our fourth award from Roy Morgan and we’ll continue to work hard to earn a fifth!

This blog post is a collection of answers (an FAQ) that I’ve written on whirlpool in response to questions asked about it there.

I’m placing some of those answers here because they can easily be lost in the succession of pages there, and some of them seem to be asked repeatedly.

Hence putting them here is an exercise in trying to make them easier to find – and reducing that repetition somewhat!

I’ll add to this post as necessary if future questions of importance turn up that make sense to add into this blog post.

Regards,

Simon Hackett (more…)