Internode Blog

Account advice from the Node Team

Friday, August 16th, 2019 by

Who better to give advice about t­he ins and outs of your Internode account than the experts on our very own Node team? Our friendly contact centre team have firsthand experience helping customers with their accounts and services, so we asked them for their top tips to help you save time on managing your account. Have a read through this inside advice from various departments and you may learn a trick or two!

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Save time by mastering your account in My Internode

Thursday, July 11th, 2019 by

Need to update something on your Internode account? You can hop online with your computer, tablet or smartphone and take care of it with My Internode in just a few minutes – no phone call needed!

My Internode is our online account management tool that makes life a lot easier. You can take care of common account issues from the comfort of your own home or even when you’re on the go, like when you’re commuting to work.

To help you get started, here’s a handy overview of the main things you can do through My Internode, complete with step-by-step guides. Read on to find out how to easily log in, update your payment details, make a payment, update your contact details, and change your broadband plan.

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How to guide: Manage your account from home

Wednesday, April 18th, 2018 by

Have you heard about My Internode? It’s the name of our online account management tool and it can make life a lot easier when you need to make changes to your Internode account.

If you need to make a change, you can hop online with your computer, tablet or smartphone and take care of it in just a few minutes thanks to My Internode. You can use My Internode for a range of handy tasks from the comfort of your own home or if you’re short of time you can even make updates on the go while you commute to work.

To help you get started, we’ve prepared this quick guide so you can master your account. Keep reading and you’ll know how to log in, update your payment details, request an invoice extension, update your contact details, change your broadband plan and more!

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