Thursday, February 23rd, 2017 by Erin Kavanagh
We’re excited to announce that Internode has been named the 2016 Home Broadband Service Provider of the Year by Roy Morgan Research! The Roy Morgan Customer Satisfaction Awards are based on the results of monthly surveys among 50,000 customers nationally about their attitudes to service providers and product purchases.
Internode is committed to providing technology to improve the Australian lifestyle. We ensure that we provide a quality service by ensuring that our staff are just like our customers: Internet-savvy, passionate people who live and breathe the latest products and gadgets.
Internode finished with a total of 11 monthly wins for customer satisfaction throughout the year and we are especially proud of this award as it was decided based on feedback from our customers. This marks our fourth award from Roy Morgan and we’ll continue to work hard to earn a fifth!
Thursday, July 21st, 2011 by Simon Hackett
The National Broadband Network (NBN) is the subject of promises from the government that consumers will pay comparable prices to current day ADSL2+ and phone service bundles in order to access entry level NBN based services, and that NBN based retail pricing will be nationally uniform.
Unfortunately, a number of pressure points in the wholesale pricing model exist which will make these promises (from the government) untenable in practice, unless serious issues with the underlying pricing model are addressed by NBNCo and the ACCC.
This post elaborates on some of the relevant issues that serve to place upward pressure on NBN based retail pricing in general and even more pressure upon retail pricing in regional areas in particular.