In order to help Australians make informed choices when it comes to the NBN™, Internode is amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to move away from unclear language such as “up to” when describing NBN™ speeds.

We now clearly state the speed ranges customers should experience on each NBN™ speed tier as follows:

• Bronze: Between 5 – 12Mbps download, 1Mbps upload.
• Silver: Between 5 – 25Mbps download, 1 – 5Mbps upload.
• Gold: Between 12 – 50Mbps download, 1 – 20Mbps upload.
• Platinum: Between 12 – 100Mbps downloads, 1 – 40Mbps upload.

These ranges are based on information supplied by our wholesaler, NBNCo. While Internode has always endeavoured to provide the best experience to our customers this can be challenging as NBNCo itself does not guarantee minimum speeds at a wholesale level.

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We’ve got an exciting new advertising campaign we’d like to tell you about. (more…)

It can be a dangerous world out there (lions and tigers and bears, oh my!) but today’s increasingly digital lifestyle can bring some unexpected risks. You shouldn’t have to worry too much about who may be emailing, calling, and visiting your door – you just need to be aware.

We’ve looked into the most recent online and internet service scams out there to help you keep one eye open and stay a step ahead of the cheats. Have a pen handy because they are sneakier than you think! (more…)