Internode Blog

Factors affecting speeds on the NBN™

Wednesday, August 16th, 2017 by

In order to help Australians make informed choices when it comes to the NBN™, Internode is amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to move away from unclear language such as “up to” when describing NBN™ speeds.

We now clearly state the speed ranges customers should experience on each NBN™ speed tier as follows:

  • Bronze: Between 8 – 12Mbps download, 1Mbps upload.
  • Silver: Between 8 – 25Mbps download, 1 – 5Mbps upload.
  • Gold: Between 25 – 50Mbps download, 1 – 20Mbps upload.
  • Platinum: Between 25 – 100Mbps downloads, 1 – 40Mbps upload.

These ranges are based on information supplied by our wholesaler, NBNCo. While Internode has always endeavoured to provide the best experience to our customers this can be challenging as NBNCo itself does not guarantee minimum speeds at a wholesale level.

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